Frequently Asked Questions
Girl Scout Merchandise
For more questions about the Girl Scout Shop, see the Help/FAQ page on the Shop.
- Where can I buy Girl Scout products?
- Do local Girl Scout councils have toll-free numbers?
- Can I use cookie credits to place an order?
- What publications are there in Braille, large print, or Spanish?
Q: Where can I buy Girl Scout products?
A: You can purchase most Girl Scout merchandise locally through your local Girl Scout council or council shop. Or call Customer Service, Girl Scout Merchandise, at (800) 221-6707 or (212) 869-1255. The Girl Scout Shop also sells most Girl Scout merchandise online, including some official insignia.
Q: Do local Girl Scout councils have toll-free numbers?
A: Not all councils have toll-free numbers. On this site, the Girl Scout Council Finder provides a complete listing of Girl Scout councils, with addresses and telephone numbers.
Q: Can I use cookie credits to place an order?
A: Cookie credits/cookie certificates are redeemable only at the council named on the certificate. Contact your local Girl Scout council to find out what procedures are in place.
Q: What publications are available in Braille, large print, or Spanish?
A: A variety of publications are offered in these categories. For assistance or a list, call Customer Service, Girl Scout Merchandise, at (800) 221-6707 or (212) 869-1255.
