FAQs for Participants: Cookie Pro™ Contest 2020

How do I enter the Cookie Pro contest? 
Entering the 2020 Cookie Pro contest is easy! Girls can enter beginning February 1, 2020, by visiting girlscouts.org/cookiepro. They’ll be able to review the complete submission instructions in the official rules. The contest closes for entries on April 1, 2020, at 3:00 a.m. ET.

How do I know if I am eligible to enter?
The contest is open to all registered Girl Scouts who are participating in the 2019–20 Girl Scout Cookie Program and are legal residents of one of the 50 U.S. states, the District of Columbia, Guam, Puerto Rico, the U.S. Virgin Islands, or the Northern Mariana Islands (including residents currently residing in overseas military installations with a valid APO/FPO mailing address). Girls must apply with a parent or legal guardian who is 18 years old or older as of the date of entry. For more information on contest eligibility, visit the official rules.

When is the last day to enter the contest?
April 1, 2020, at 3:00 a.m. ET.

How do I submit my contest entry?
Visit girlscouts.org/cookiepro to review the official rules and submission instructions. As part of the entry process, you will be required to answer a set of questions and upload a solo photo of yourself. Once you’ve done this, it’s time to submit your entry. The entire submission process should take about ten minutes. After you’ve begun, you will not be able to save your work and go back to complete it at a later time.

Can I submit more than one entry? 
No. The contest is limited to one individual entry per registered Girl Scout. Because GSUSA cookie pros are evaluated based on the judging criteria, winners will not be limited to one per council. In the event of any duplicate entries submitted by girls, GSUSA will consider the first complete entry submission.

Can I submit an entry on behalf of my troop?
No. Cookie Pro contest entries are individual. Although you can’t submit an entry on behalf of your troop, every girl in your troop can enter individually as long as she’s eligible according to the official rules.

How can I prepare for the contest before it opens for submissions?
Although GSUSA will not share the submission questions in advance, girls can prepare to submit their entry by earning the Cookie Entrepreneur Family pin with support from their family. Learn more or download your grade-level requirement sheet now to get started!

Why do I have to submit a photo of myself, and how will it be used?
If you are nominated as a winner, GSUSA might use your photo for external promotions for Cookie Pro or other purposes related to Girl Scouts.

Can I submit a photo that someone else took of me, like a professional photographer?
Submitted photos should have been taken by you (or, if you’re a minor, your parent/legal guardian). If you submit a photo that was taken by someone else, such as a professional photographer, you must have copyright permission to use the photo. We want to ensure that we’re able to feature girls’ photos in promotional materials, therefore we will not accept photos that another person or entity owns any copyright, trademark, patent, trade secret, moral right, or other proprietary right to (or where a recognizable product that is protectable by copyright or trademark appears).

How long will the entry process take? Can I start and finish later?
Entries should take about ten minutes to complete. Before getting started, you should have a photo of yourself ready to upload and enough time to complete your entry in one sitting; there will not be an opportunity for you to save your work and finish later.

My screen froze while I was submitting my entry. Can GSUSA check if it went through?
With such a large influx of entries, we cannot, unfortunately, check on the status of individual submissions. If your entry was successful, you should have received a confirmation email. If you don’t see this email, check your spam/junk folder. Before submitting your entry, we recommend that you keep a copy of your responses in a separate place in case of a technical error, so you can easily resubmit if needed.

I accidentally pressed submit before I was finished. Can I resubmit?
Yes—you may resubmit your entry with all the information filled out. Unfinished entries aren’t eligible to win, so GSUSA will disregard them. In the event of duplicate entries submitted by girls, GSUSA will consider the first complete entry submission.

What can I win?
Twenty-four Girl Scouts—four per grade level—will be recognized as GSUSA’s top cookie pros of 2020 and win a trip to Orlando with one designated parent or legal guardian. The trip will be the VIP experience of a lifetime, including special access to G.I.R.L. 2020 and Orlando theme parks, recognition opportunities, and other exciting activities! For full details on the prize girls can win by entering, visit girlscouts.org/cookiepro.

How will the winners be selected?
Starting in April, GSUSA will evaluate all submissions by Girl Scout grade level using a three-round evaluation process. For full details on how winners will be chosen, check out the official rules.

How will the winners be notified?
The 24 winners will be notified via email by June 17, 2020. For full details on the winner notification process, check out the official rules.

When will the Cookie Pro VIP experience take place? What if I’m not available to take part in it?
The Cookie Pro VIP experience will take place in Orlando, Florida, October 22–25, 2020. If you and your required parent or legal guardian aren’t available during this window, you will not be eligible to win the prize, and GSUSA will need to select a new winner from the runners-up.

What expenses will GSUSA cover if I win, and does someone get to travel with me for the Cookie Pro VIP experience?
GSUSA will cover expenses related to your travel, accommodations, meals, ground transportation, and activities scheduled as part of the Cookie Pro VIP experience for each of the 24 cookie pro winners, plus one parent or legal guardian per girl. Travel expenses cover the cost of roundtrip transportation to and from Orlando, Florida (plus one checked bag per person), accommodations for the duration of the Cookie Pro VIP experience, a stipend to cover meals not formally organized by Girl Scouts, and additional travel (airport transfers, ground transportation, etc.) for each of the 24 winners and their one parent or legal guardian. Each winner is required to bring one designated parent or legal guardian to accompany her during the trip and participate in all scheduled programming.

If I already registered for G.I.R.L. 2020, will GSUSA reimburse the registration fee if I am named a cookie pro winner?
Yes, GSUSA will reimburse any cookie pro winners for G.I.R.L. 2020 registration if they had previously signed up before winning the Cookie Pro contest. To be reimbursed, winners will need to show proof of registration and processed payment.

How can I receive the 2020 Cookie Pro patch?
Once you submit an entry, you’ll receive an email confirming your submission and providing instructions to unlock the patch. The patch will be available for optional purchase online and at your council store (if your council has chosen to carry it). If your council is selling the patch, you’ll be able to purchase it by showing proof of your entry confirmation (printed or digital).

Can I still unlock and purchase the patch if I don’t win the contest?
Yes, all girls who submit a complete contest entry unlock the patch for optional purchase. Purchasing the patch does not increase your chances of winning.

I didn’t receive an email to unlock the patch. Whom should I contact? 
First check your spam/junk folder. If you’re still unable to find the email, contact GSUSA via email, and we will send instructions to unlock the patch. If you are under age 13, partner with your supervising parent/guardian to contact GSUSA.

I unlocked the patch, but it’s showing up as backordered online. What should I do?
If the patch is out of stock, contact GSUSA via email. We will promptly mail all Cookie Pro patches as soon as we receive new stock. If your council has chosen to sell the patch, you can also purchase it at the council’s store by showing proof of your entry confirmation (print or digital).

I have a sister who is also a Girl Scout—can my parent order more than one patch?
Yes. Volunteers may also order more than one patch. As long as they have an entry confirmation email for the contest, they can order however many patches they want online or in their council store (if your council has decided to sell it).

When is the last day to order the patch?
July 31, 2020.

What if I have additional questions or can’t find the resources I need for Cookie Pro?
We’re here to help! Reach out to us via email with any questions or for direction on where to find supporting resources.