Updated February 7, 2024
PERSONAL DATA COLLECTION
You may visit our site without having to register an account or provide information, although please note that our sites automatically collect certain information, including Personal Data, via cookies, as further described below..
Girl Scouts of the USA collects Personal Data directly from you to the extent you voluntarily provide it to us. You may choose to provide us with your name, address, zip/postal code, email address, phone number, information regarding race or ethnicity, religion, sexual orientation, information regarding children under the age of thirteen, your preferences, and order information. Once collected, we may combine this information with other information collected from external sources, where permitted by applicable law.
USE AND SHARING OF PERSONAL DATA
The Personal Data we collect is used and processed by Girl Scouts of the USA and other entities we involve in the operation of this site or who provide support for the Girl Scouts of the USA mission and programs, for general business purposes and for the purposes for which you provided the information. General business purposes are Girl Scouts of the USA membership activities, program participation, marketing, promotions, sales, merchandising, and fundraising activities and communications. The purposes for which you provide information includes, for example, our use of your Personal Data to process online transactions, purchases, and donations, facilitate participation in Girl Scouts of the USA programs, promotions and services, or process job applications.
We may share any of the Personal Data we collect with the following categories of third parties: (i) Girl Scout Councils; (ii) service providers (e.g., email providers, shipping services, advisors, data storage providers, and data security vendors) in furtherance of our operations or the operation of the site, for instance, to process a purchase or other transaction you make, facilitate participation in Girl Scouts of the USA programs, promotions, and services, or engage in Girl Scouts fund raising, marketing communications and promotions; (iii) with law enforcement, government agencies, and other entities as necessary to comply with legal processes such as a subpoena or court order or to otherwise protect your or our legal rights; (v) advertising vendors (which may receive names, email addresses, information about transactions and online activities, and demographic information that does not include race, ethnicity, religion, or sexual orientation); or (vi) other third parties at your direction or for other purposes for which you provided the information.
Your Personal Data is collected through, stored, and processed by us or our vendors in the United States of America or other countries that may not be your home country and that might not be deemed to provide protections equivalent to your home country.
Girl Scouts of the USA is committed to providing a safe, secure, and fun experience for children who visit our site or otherwise participate in our services. We are dedicated to safeguarding any Personal Data collected and to helping parents and children have positive experiences on and off the Internet.
We will never knowingly request Personal Data directly from anyone under the age of 13 without prior verifiable parental consent. With parental consent, we may collect Personal Data from children under the age of 13 such as: name, address, email address, account information, and user generated content. This information allows us to fulfill a requested transaction, facilitate participation in programs, keep records, undertake certain marketing activities (only in accordance with applicable law and any required consents), or to otherwise customize or enhance the Web site experience for children.
Children under the age of 13 may be able to make certain content such as user generated content visible to others or the public. This could include, for example, a webpage or parts of webpages operated by children that have been designed for group or public viewing. However, absent parental consent, children under 13 would be allowed to display only limited information such as a first name or unique user name or other information that does not allow for online contacting by third parties.
Regardless of what information is displayed, parents can revoke their consent and ask that information about their children be deleted from the site by contacting our offices by phone at (800) GSUSA.4.U or through our customer service form. To do this or to review Personal Data collected from children, we must verify the identity of the requesting parent. When a parent revokes consent, we will stop collecting, using, processing, or disclosing information from that child. To respect the privacy of parents, information collected and used for the sole purpose of obtaining verifiable parental consent or providing notice is not maintained in retrievable form by the site if parental consent is not obtained after a reasonable time.
The Personal Data and other information collected from or about children under the age of 13 or otherwise may be collected by or shared with the child's Girl Scout Council and troop. To find contact information for the relevant Council with whom information may be shared, please visit our Council Finder.
Girl Scouts of the USA welcomes children to learn more about our organization and, where appropriate, participate in polls and surveys, as well as submit comments, artwork, writings, and other submissions for posting on our Web site. For this reason, Girl Scouts of the USA follows the guidelines for interactive electronic media published by the Children's Advertising Review Unit (CARU) of the Better Business Bureau for pages targeted to children under 13. However, we encourage this be done only with their parent's knowledge and supervision. We also encourage children to use an alias (e.g., "Bookworm", "Skater", etc.), first name, nickname, initials, or other alternative to full names or screen names which correspond with an email address for any activities which will involve public posting.
In keeping with CARU's Principle regarding respecting and fostering the parents' role in providing guidance for their children, we encourage parents to check and monitor their children's use of email and other online activities regularly.
Girl Scouts of the USA uses "cookie" technology only to obtain information including Personal Data from its online visitors, in order to improve visitors' online experience and facilitate their visit within our site. Girl Scouts of the USA may use web beacons to improve website services, conduct website analytics, first party advertising relating to us and our sponsors, and to optimize the browsing experience.
We use third-party advertising companies to serve ads when you visit our site. These companies may use Personal Data and other information (but not your name, address, email address, or telephone number, or information about your race, ethnicity, religion, or sexual orientation) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you on this or other websites. Read more information about this practice at https://www.networkadvertising.org and https://www.aboutads.info/choices to know your choices about not having this information used by these companies.
LINKS TO OTHER WEB SITES AND SERVICES
This site may be linked to other sites and services that are not maintained by Girl Scouts of the USA. These websites have their own privacy policies, which you should review prior to visiting them. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.
OUR SECURITY SAFEGUARDS
The safety and security of your experience is of the utmost concern to us. We take measures to implement reasonable physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect.
Credit Card Safety
Protecting the safety of your credit card information is also important to us. For card transactions we process, we use Transport Layer Security (TLS) technology to protect the security of your credit card information as it is transmitted to us. TLS is an Internet encryption technology, and a method of scrambling data as it travels from your computer to our Web site servers. We also encrypt your credit card number when we store your order and whenever we transfer that information to participating merchants.
To make sure you are accessing our secure server before you submit sensitive information, check the document for your browser for indication of a TLS connection (most browsers utilize an unbroken or closed padlock). Verify that TLS is active before submitting sensitive information to our server. To double-check, verify that the TLS or Address line of your browser for our site begins with "https."
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
If you are under 18, you need parent/guardian permission to use a credit card to make purchases online.
Your Right to Opt Out from Receiving Marketing Communications
Your Rights Concerning Your Personal Data
Subject to certain exceptions, residents of Colorado (and potentially certain other jurisdictions) have the right to make the following requests, at no charge:
You have the right to be free from unlawful discrimination for exercising your rights under applicable state law.
Only you or a person that you authorize to act on your behalf may make a request related to your Personal Data. A request to exercise any of these rights must (1) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Data (or an authorized representative of that person); and (2) describe your request with sufficient detail that allows us to understand, evaluate, and respond to your request. We will verify your identity by comparing the information you provide us with information we have in our records. In certain cases, we may need to ask for more information. We may not be able to respond to your request or provide you with the information you requested if we are unable to verify your identity (or establish the authority of an authorized agent acting on your behalf).
You may also have a right to appeal a decision we make relating to requests to exercise these rights. To appeal a decision, please follow the instructions we provide in our communication to you regarding the status of your request.
Additional Information for European and UK Residents
This section provides European and UK residents with additional information about their rights and our privacy practices associated with respect to their Personal Data.
Legal Bases for Processing:
Your Rights: You have the right to request to: (1) update, amend, or erase your Personal Data; (2) restrict or object to the processing of your Personal Data; (3) receive a copy of your Personal Data in a structured, commonly used, and machine-readable format and transmit Personal Data to another data controller; and (4) withdraw any consent you have given regarding the use of your Personal Data. If you withdraw consent, we will apply your preferences going forward as appropriate, which will not affect the lawfulness of our processing based on your consent prior to such withdrawal. You also have the right to file a complaint with a regulator if you have concerns regarding our processing of your Personal Data. You may exercise any of your rights by contacting us using the instructions in the “Your Rights Concerning Your Personal Data” section above.
HOW TO CONTACT US
Phone: (800) GSUSA4U [(800) 478-7248]
Monday-Friday, 8:30 a.m. – 7:30 p.m. Eastern Time.
If needed, we can guide you through the Language Line Service, which provides telephone interpretation in 140 languages.
You can also contact us via this customer service form. Send us your question and we will get back to you as soon as possible.
Thank you for visiting our site.