Digital Cookie®—Terms and Conditions for Volunteers
Terms and Conditions for Volunteers
Effective July 30, 2014
Updated August 15, 2023
Welcome to the Digital Cookie program! Volunteers must agree to the below terms and conditions ("Volunteer Terms & Conditions") in order to participate in the Digital Cookie program so please read this carefully.
The Digital Cookie program is an opportunity for Girl Scouts to create their own online Digital Cookie sites so that their customers can purchase cookies online. Girl Scouts will also be able to download the Digital Cookie mobile application which will enable Girl Scouts to access the Digital Cookie platform to process cookie orders via a smartphone or tablet (the "Digital Cookie Mobile App"). Girl Scouts will also learn and practice the five business skills (goal setting, money management, people skills, decision making, and business ethics) in a modern digital setting.
In addition, because your Girl Scouts will be involved with managing and entering information associated with the program online, please carefully review the accompanying Privacy Policy before agreeing to these Volunteer Terms & Conditions.
In order to keep Girl Scouts safe during their participation in the Digital Cookie program, both for their sites and our Troop Virtual Booth if we choose to use it, I will:
Read and review the Girl Scouts Digital Cookie Pledge, Computer Online Safety Activity Checkpoint, and Girl Scout Cookie and Product Sale Safety Activity Checkpoint with the Girl Scouts in the troop.
Help girls and parents understand that the cookie program, both online and offline should be led by the girls and supervised by the parent/guardian.
Remind Girl Scouts that they can only share their first names, troop number and council name on their Digital Cookie sites.
Remind Girl Scouts that they must not share any personal information about themselves or about any other person, including fellow troop members or cookie customers, in any videos or photos (e.g., last name, phone number, email, address, school, etc.) on their Digital Cookie sites.
Remind Girl Scouts to follow any rules provided by their Council relating to use of social media under the Digital Cookie program.
Remind Girl Scouts that their Digital Cookie sites may only contain appropriate content that they create themselves (and do not copy from someone else) in accordance with the Girl Scout Promise and Girl Scout Law and in compliance with the Blue Book.
Remind Girl Scouts to obtain their parents or guardians’ approval before posting any video to their Digital Cookie Sites, to adhere to instructions provided by Girl Scouts of the USA for uploading videos.
Remind Girl Scouts and their parents or guardians to follow any other rules provided by Girl Scouts of the USA or their Councils, including the Computer Online Safety Activity Checkpoints about posting videos to a Digital Cookie site and posting them consistently with the Parent/Guardian Terms and Conditions.
I will help Girl Scouts and their parent/guardian understand and follow all safety guidelines related to Girl Scout product sales and deliveries during their participation in the Digital Cookie program. Including:
When selling or delivering cookies, an adult will supervise their activities, I will never enter a customer’s home and will only sell during daylight hours.
For Daisy, Brownie & Junior Girl Scouts, a parent/guardian will accompany her as she delivers approved orders and as she takes Digital Cookie Sales directly from customers.
For Cadettes, Senior and Ambassador Girl Scouts, the Girl Scout will be supervised by an adult who knows how, when and where the Girl Scout will be selling. If an adult is not present, the adult must be readily accessible to the Girl Scout and should have the ability to be in telephone contact with her. Girls should never deliver or sell cookies alone.
Remind Girl Scouts not to directly message with people online or on social media platforms that they do not know.
Remind Girl Scouts to obtain their parents or guardians’ approval before downloading and using the Digital Cookie Mobile App.
Remind Girl Scouts that they must not allow anyone, other than their parent or guardian, to use or access the Digital Cookie Platform or Digital Cookie Mobile App and that they may not share their log-in credentials for the Digital Cookie Mobile App with anyone except for their parent or guardian.
Remind Girl Scouts that they must abide by the Girl Scouts Digital Cookie Pledge when using the Digital Cookie Mobile App and only use the Digital Cookie Mobile App to process cookie orders and for no other purpose.
Remind Girl Scouts that when they handle customers’ credit cards, they should only use the credit cards for the purpose of taking payment for Digital Cookie orders and for no other purpose and that they may not write down, photograph, screen capture or otherwise store any information whatsoever from a customers’ credit card.
Remind Girl Scouts that in the event a mobile device on which the Digital Cookie Mobile App is installed is lost or stolen, to immediately report the loss to their parent or guardian.
Remind Girl Scouts not to post on any online resale sites (such as Craigslist, Ebay or Facebook Marketplace). I will not regularly post to social media websites about my Girl Scout Troop’s participation in the Digital Cookie program and let them take the lead on promoting our Virtual Booth.
The Troop Volunteers should do the posting for girls under the age of thirteen. Girl Scouts who are thirteen or older may use social networking sites to market products but must follow council and GSUSA guidelines.
I will ensure that my Girl Scout Troop’s Digital Cookie site only contains appropriate content that they create themselves (and do not copy from someone else) in accordance with the Girl Scout Promise and Girl Scout Law.
If my Girl Scout troop wants to create a Vanity URL for their Digital Cookie troop site, I will be sure that the content is entirely their own and that we do not use the Girl Scout name or brand as part of our self-created vanity URL.
I will review and approve the posting of any video to my Girl Scout Troop's Digital Cookie site and ensure that they adhere to instructions provided by Girl Scouts of the USA for uploading videos. I will also ensure that my Girl Scout troop follows any other rules provided by Girl Scouts of the USA or the Council, including the Computer Online Safety Activity Checkpoints, about posting videos to Digital Cookie sites. We will post such videos consistently with these Volunteer Terms and Conditions.
I will support girls in Girl Scouting by:
Encouraging the Digital Cookie program to be a girl-led activity.
Encouraging girls to read the Digital Marketing Tips for Cookie Entrepreneurs and their Families for ideas and inspiration for hands-on learning.
Helping Girl Scouts understand online etiquette (good manners), including using appropriate language, only sending emails to people that she actually knows and not spamming others.
Helping Girl Scouts understand they need to not bully others online and to not tolerate bullying during their participation in the Digital Cookie program.
I and my troop volunteers will log into the Digital Cookie platform as needed throughout the sale to review and approve troop delivery and pickup requests, if applicable.
I will ensure that the Girl Scout troop delivers approved cookie orders to customers in a timely manner, if my Council participates in the in-person delivery option.
I will ensure that my Girl Scouts escalate any customer question or issue to our Council in a prompt manner.
I will respond to any communications from Girl Scouts of the USA or the Council to which my Girl Scout troop belongs regarding the Digital Cookie platform in five (5) days or less.
I understand that my Council may impose additional restrictions relating to the Digital Cookie platform and I will abide by those restrictions.
I will be guided by the Girl Scout Promise and Law in all actions related to the Digital Cookie program.
The Volunteer Terms & Conditions may be modified by Girl Scouts of the USA at any time by posting revised Volunteer Terms & Conditions online. I understand that it is my responsibility to check periodically for any changes to the Volunteer Terms & Conditions. I agree that my continued participation in the Digital Cookie program after any changes to the Volunteer Terms & Conditions means that I accept the changes.
I understand and acknowledge that my Girl Scout Troop’s Digital Cookie site or use of the Digital Cookie Mobile App may be temporarily or permanently disabled at the discretion of Girl Scouts of the USA or my Council for any reason including without limitation if there is a security-related issue, an issue relating to any content on any Digital Cookie site, an inventory fulfillment issue, failure to comply with these Volunteer Terms and Conditions, if I use my troop’s site for spamming customers, if sales or marketing activity on or pertaining to my troop’s Digital Cookie site goes viral or otherwise creates unanticipated disruption, or other reasons in GSUSA’s sole discretion.
All content on our Digital Cookie platform including the Digital Cookie Mobile App and videos and content from https://digitalcookie.girlscouts.org ("Content"), and the Digital Cookie platform itself, is the intellectual property of Girl Scouts of the USA (“GSUSA”) or certain third parties and is protected by intellectual property law. GSUSA has listed below the permitted uses of the Content and Digital Cookie platform. GSUSA reserves the right to change our permitted uses at any time. Content is posted for personal viewing purposes only and may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Any modification of the Content or use of the Content for any other purpose is a violation of GSUSA’s and/or third parties’ copyright, trademark, and other proprietary rights.
The Volunteer acknowledges and agrees that all right, title and interest in and to any GSUSA-provided trademarks, GSUSA-provided service marks, and GSUSA-provided program collateral posted on the Digital Cookie Sites, included in the Digital Cookie Mobile App and Digital Cookie platform or otherwise provided by GSUSA for use with the foregoing, including all related logos, designs, imagery and Content are proprietary to GSUSA and/or its licensors.
I understand and acknowledge that if I do not follow these Volunteer Terms & Conditions my participation in the Digital Cookie program may be terminated.
